Author Archives: Charlene Norman

Simple Processes: A Real Life Example

You have heard us say several times now that there are three pillars which every single company needs to survive and thrive in the next two decades.  Make love to your customers, Have simple, efficient processes, and Be a fine upstanding community citizen.  Today, we want to highlight how NOT having simple processes can destroy […]

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Effective Selling Part 1: Three Key Things You Need To Know

This is the first in a series where we take a look at the process of selling from several different points of view, and intersperse that with some observations about communication and reputation management. Because we believe that is the best way to help you shape or retool your sales strategies and approaches. And yes, […]

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