Category Archives: Business Success

Why Nobody Believes Anybody Anymore

For a few months, I have been noodling around the concept of why (or why not) we believe or trust another person and why it has become increasingly difficult to do so. I have landed on a concept that may eventually go mainstream. I firmly believe we are currently in the midst of a ‘Trust […]

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When Feedback Changes Everything

This is a little story about courage, trust, and the magic that happens when we drop our masks. Three months ago, I invested a few thousand dollars in someone’s quest. Three weeks ago — perhaps foolishly — I sent the creator some unsolicited feedback on how to make her offering more customer-focused. This week, she […]

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The More Things Change, The More They Stay the Same

Over the last couple of months, I have been having the same conversation with people around the globe. The details, industries, and impacts are all different, yet the fundamental issue is the same. Let’s delve deeper. In our hyper-connected digital world of artificial intelligence, space exploration, and medical marvels, it’s tempting to believe we face […]

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The Complexity Conspiracy: A Plea for Simplicity

Last weekend, I found myself at the customer service desk of our local hardware store, returning what should have been a simple kitchen tool: a mandolin slicer. For the uninitiated, a mandolin is traditionally a straightforward yet notoriously dangerous kitchen gadget designed to help you slice and dice everything from potatoes to your fingertips equally […]

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Correctness vs Innovation

I’ve been noticing a trend gaining more and more traction over at least the last decade. You’ve seen it, too, and we all use different words to describe a similar pattern.  Disaggreable. Divisive. Unrelenting. Off-putting. Even alienating.   No, I am NOT talking about politics. Instead, how we humans seem to view ourselves and the […]

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Sometimes the Best Connection is NO Connection at all

  I don’t know about you, but the entire world seems like one big dumpster fire burning entirely out of control these days. The news papers and programs, all social media, and most of our in-person conversations are filled with the shock and horror of what’s going on and why. I do not have ADHD, […]

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I Don’t Know, No Really

Last week, a reader called my opinion piece out. He said, “ You overlooked one thing that must be done in order to break free. Each individual must admit to themselves that “I don’t know.” I don’t know about something I have not experienced. I don’t know because I can’t really imagine. I don’t know […]

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The Art of Compassion

It’s another true confession time. The penny dropped when I recently interviewed my latest guest about Compassion in the workspace. For years, I have bragged about improving a business’s net income before taxes from 8% to 35% of revenue in three years. YES, that was definitely significant, and no, I didn’t cut people, chop expenses […]

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