Author Archives: Charlene Norman

The One Trait that Changes Everything

I was chatting with a dear friend the other day when our conversation turned to what makes certain people and cultures truly stand out in business and life.   Here’s what I’ve always believed: no person is inherently better than another, regardless of their origin or appearance. The loudest voice isn’t always the smartest one. […]

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Three Things Everyone is Feeling (AND What to Do About Them)

You know that feeling when you’re scrolling through social media and suddenly everything feels… heavy? Wars, climate disasters, political arguments, and people being awful to each other. It’s like the whole world is yelling at once, and somehow you’re supposed to have opinions about all of it. Here’s what I’ve figured out: I’m done trying […]

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When Science Meets Skepticism: A Conversation About Climate

Have you ever found yourself in one of those conversations that stops you in your tracks? The kind where someone shares a perspective so different from yours that you’re left wondering how two people can look at the same world and see such completely different things? I had precisely that moment earlier this month during […]

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My AI Story: How Technology Helped Me Write Again

Sometimes the best tools come into our lives exactly when we need them most. Ten years ago, my world changed in an instant. A brain injury scrambled the part of my mind that had always made writing feel as natural as breathing. Since I was five years old, words had been my friends. Throughout my […]

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Finding Joy in the Journey: Lessons from Rehab and Business

I’m writing to you from an unexpected classroom.  The physical therapy clinic where I’ve spent most of July recovering from hand surgery. What started as a necessary step toward regaining full mobility has become one of the most profound learning experiences, and I couldn’t wait to share these insights with you. It all began with […]

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The Permission You’ve Been Waiting For

I want to tell you about my friend Janice. She runs a small bakery, and for years, everyone told her she was doing it wrong.   “You need to focus on wedding cakes,” said one expert. “Cupcakes are where the money is,” said another. “You should go online and ship nationwide,” said a third. Janice […]

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Reframing Failure as a Path to Wisdom

Let’s talk about something we all do.  You know, the one where we beat ourselves up for things that weren’t really our fault.   You know that sinking feeling when something doesn’t work out as planned? That immediate rush to figure out what you did wrong, how you messed up, and why you should have […]

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More Than Just Cutting Grass

When my husband was recently hospitalized, I found myself staring at our increasingly wild back lawn, feeling overwhelmed by yet another task I couldn’t handle alone. That’s when I remembered the handmade flyer I’d tucked away months earlier—crafted by our 16-year-old neighbour who’d been cutting grass around the neighbourhood for five years.   Something about […]

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Why Nobody Believes Anybody Anymore

For a few months, I have been noodling around the concept of why (or why not) we believe or trust another person and why it has become increasingly difficult to do so. I have landed on a concept that may eventually go mainstream. I firmly believe we are currently in the midst of a ‘Trust […]

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