Category Archives: Business Success

The Art of Compassion

It’s another true confession time. The penny dropped when I recently interviewed my latest guest about Compassion in the workspace. For years, I have bragged about improving a business’s net income before taxes from 8% to 35% of revenue in three years. YES, that was definitely significant, and no, I didn’t cut people, chop expenses […]

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It’s the LOVE Month; Here’s a Twist

This is the last Sunday of the LOVE month. And I want to turn to something that is too often deemed esoteric, fluff and silly. Love of Self. Love for Self. Self Love. I think it’s a fundamental pillar of our existence. Personal Confession: It took me decades to understand the concept, and I’m not […]

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Finding Gold, Part 4

This is part four (and the last serving for a while) of continuous improvement ideas, finding the gold buried in your process and accompanied with a massive helping of Just DO It! I hope that one of the ideas I’ve shared has resonated in some way and motivated you to look at a process or […]

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Finding Gold, Part 3

And it’s STILL January, and STILL, nearly every person and every business is feeling a cash flow squeeze. And just for kicks, I am STILL serving up my favourite business process—continuous improvement—with a generous side order of “Just DO It.” So, what is continuous improvement again? Sometimes, it is referred to as continual improvement. Truly, […]

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Finding Gold, Part 2

It’s STILL January, and nearly everyone—people and businesses—is feeling a productivity sag and a cash flow squeeze. I get it, and this month, I am serving you a few easy-to-do nuggets of continuous improvement with a side order of Just DO it! I promise you. They all work. I’ve used them myself, as have my […]

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Finding Gold, Part 1

Last week, I shared my favourite business process—continuous improvement—and coupled it with the phrase “Just DO It.” It was a not-so-subtle call to action. Why? We are in January, and nearly everyone- people and businesses- feels a productivity sag and a cash flow squeeze. I get it. So, this month, I want to share some […]

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Just DO It!

Happy New Year! 2025 is a few days old now. Are ya feeling different? Starting at about 4:00 a.m. on December 26th, my inbox was flooded with the ‘make this your best year ever’ bunk. I’m betting yours was, too. Maybe it has something to do with the annual repetitive messaging. Or perhaps we’ve reached […]

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About That Thing — It Doesn’t Work Anymore

This week on the podcast, it’s just me. The idea was sparked by something I wrote on LinkedIn. Most of us know about it but remain blissfully unaware of its origins. Planned Obsolescence See most of us consumers complain a lot about this concept. Planned Obsolescence is the natural result of something fatally breaking down. […]

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The One Battle We’ll Never Win

Last weekend, I received yet another 30-page report purporting to make my efforts more efficient, effective, and excellent. “The reach has continued to decline steadily for two years. Every. Single. Month. The algorithm was tweaked yet again in favour of engagement.” Translation to English: “The social media tech bros have not finished squeezing every bit […]

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Numbers, Analysis and Conclusions

Great presentation. One comment. We can’t eat percentages! That was the takeaway a brilliant CEO once gave me. I was 27 years old, as green as fresh celery, and had successfully finished my first presentation to the C-suite. It took me a few decades to grasp what he meant. One of the worst subjects I […]

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