Tag Archives: not business as usual

When Feedback Changes Everything

This is a little story about courage, trust, and the magic that happens when we drop our masks. Three months ago, I invested a few thousand dollars in someone’s quest. Three weeks ago — perhaps foolishly — I sent the creator some unsolicited feedback on how to make her offering more customer-focused. This week, she […]

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Emergency Rooms and Climate Change: A Lesson in Perspective

Last weekend was the “May Two-Four” weekend in Canada—our unofficial start of summer and usually a big celebration. But mine began with a 13-hour wait in the Emergency Department. (Don’t worry—I’m fine, and my husband, as of this morning, while still in the hospital, is recovering well.)   Sure, I grumbled about wasting my precious […]

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Our Mirror’s Gift

I’ve been thinking about mirrors lately. Not the kind that show us whether our hair is cooperating or if we have spinach in our teeth, but the invisible ones we encounter every day — those moments when life holds up a reflection of who we really are, like when we’re faced with a difficult decision, […]

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The Beautiful Chaos of Transformation

I am thrilled this month to have two guests on the podcast talking about making sustainability changes in business. I am thrilled because they use a term we in business are well-versed in: Change Management. In the pristine world of business literature, change management appears as a sleek, orderly process with neat flowcharts and predictable […]

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Stewardship: The Unexpected Path to True Sovereignty

This week, I’m going a bit deeper. Into something I believe with all the fibres of my being. And while I don’t expect you to immediately jump to this side of the boat, I hope I leave you with a few different ideas to ponder. At its most fundamental level, stewardship means taking care of […]

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The Complexity Conspiracy: A Plea for Simplicity

Last weekend, I found myself at the customer service desk of our local hardware store, returning what should have been a simple kitchen tool: a mandolin slicer. For the uninitiated, a mandolin is traditionally a straightforward yet notoriously dangerous kitchen gadget designed to help you slice and dice everything from potatoes to your fingertips equally […]

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